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empowering your path to wellness.


What is it. 

(Also referred to as Online Counseling,Telemedicine, Telehealth or Telepsychiatry)
Teletherapy is a form of video conferencing allowing therapists to provide services to patients outside of the office, for example at the patient’s home or workplace. It also provides the opportunity for consultation with family members, teachers and other providers involved in the patient’s care. Surveyed patients participating in telemedicine say they are very satisfied with the care they are receiving and that they feel telemedicine is a reliable form of practice. In addition, they find that they are able to keep their appointments on a more regular basis.

What does it require?

For your appointment, you will need to have access to a private place and a computer/tablet/smartphone with a camera and high speed internet. Appalachian Life will provide you with access to a secure HIPAA compliant video conferencing software free of charge. All you have to do is be on your device and logged on at the time of your appointment. Some people wonder if Telepsychiatry & Teletherapy is secure? Appalachian Life ensures the interaction between the patient and therapist is completely secure and HIPAA compliant. The teleconferencing software encrypts all forms of data, including video and audio. Access our client portal handbook HERE.


Teletherapy provides the you with benefits that may lead to better care. We understand it can be difficult to take time off from your busy schedule to come to our office. We also understand that COVID-19 presents unique challenges. This form of treatment can eliminate your commute time, allow you to remain in your home or work place and lead to less stress, especially when you are scheduled to see your therapist often.  For patients who are usually seen in the office but are sick or traveling, this form of treatment allows you to still keep your appointment without interrupting your care.

Teletherapy Faqs

Q: When is teletherapy not an appropriate fit?

A:  If your presenting problem is an emergency, if you feel suicidal, homicidal, or like you want to hurt yourself of someone else.

  • If you have any psychotic symptoms (hallucinations, delusions, thought disorganization).

  • If you need intense support, phone contact, hospitalization.

  •  If you are addicted to drugs or alcohol or if you have a psychiatric illness.

  • If you need a medical diagnosis or a prescription.

Q: What resources will I need to do online counseling?

A:  A computer with a video feature, the ability to connect to the internet and a quite, private space where you can meet with your therapist/life coach without interruption.

Q: Is teletherapy secure?

A: Appalachian Life prioritizes the confidentiality of our clients and therapeutic services and uses a protected and encrypted platform that protects the privacy of all clients.

Q: How long are sessions?

A: Your sessions will be based on a clinical hour which is 45-55 minutes. You may schedule for as much time as you would like based on your therapists availability.

Q: Are the therapy fees more or less with online sessions?

A: All therapeutic services through Appalachian Life are the same, online and in person.

Is teletherapy right for you?

While teletherapy can be helpful, it is not appropriate for everyone. The following requirements will help you determine if teletherapy will be a good fit for you.

Clinical Requirements:

  • Are you experiencing thoughts of harming yourself or others?

  • Would you consider your presenting situation to be an immediate crisis?

  • Are you experiencing any psychotic symptoms? (i.e. hallucinations, delusions, thought disorganization)

If you answered “yes” to any of the questions above, then in-person psychotherapy is required.

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